Director of Undergraduate and Graduate Admissions
New Britain, CT
Full Time
Charter Oak State College
Senior Manager/Supervisor
Details:
Posted: December 5, 2025Level: Director 1
Hours: Full-time, 40 hours per week. Some evening and weekend hours may be required.
Closing Date: 4:00pm (EST) on Friday, January 2, 2026.
Location:
Charter Oak State College185 Main Street, New Britain, CT 06051
**This is a hybrid position, requiring an on-campus presence while allowing for some telework flexibility. Please take a look at our website to find out more about our college. Charter Oak State College
Charter Oak State College Mission:
As part of the Connecticut State Colleges & Universities (CSCU) system, Charter Oak State College, the state’s only public, online, degree-granting institution, provides affordable, diverse, and alternative opportunities for adults to earn undergraduate and graduate degrees and certificates. The College's mission is to validate learning acquired through traditional and non-traditional experiences, including its own courses. The College rigorously upholds standards of high quality and seeks to inspire adults with the self-enrichment potential of non-traditional higher education.Charter Oak State College Vision:
Charter Oak State College: A dynamic community of online learners advancing the nation’s workforce one graduate at a time.Anticipated Start Date:
January 2026Position Summary:
The Director of Undergraduate and Graduate Admissions delivers strategic leadership to advance the Charter Oak State College’s enrollment goals. This role oversees the development and execution of innovative recruitment strategies for online programs, ensuring alignment with institutional priorities and market trends. The Director leads efforts to introduce new programs, optimize the admissions process, leverage technology and analytics for decision-making, and foster partnerships with community colleges, corporations, and other organizations to expand access and drive enrollment growth. The Director collaborates across departments to meet enrollment and revenue objectives while maintaining a student-centered approach.Supervisory and Other Relationships:
This position will supervise a team of Admissions Counselors and Enrollment Associates.
Position Responsibilities:
The following examples of duties illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties. Other essential duties may be assigned consistently with the general scope of the position.Strategic Enrollment Leadership:
- Develop and implement a comprehensive admissions strategy that reflects current trends in online education, adult learners, and graduate markets.
- Use predictive analytics and CRM tools to monitor funnel performance, forecast enrollment, and inform recruitment tactics.
- Develops departmental performance metrics and comprehensive measurement tools to assess performance by the team.
- Partner with Marketing to research and conduct environmental scans and competitor analyses to identify opportunities for differentiation and growth.
- Align admissions policies and practices with institutional goals, compliance standards, and industry best practices.
- Design and execute targeted recruitment campaigns in conjunction with digital marketing, social media, and personalized communication strategies.
- Establish and maintain articulation agreements with two-year colleges and other partners to support transfer pathways and degree completion.
- Develop corporate and community partnerships to attract working professionals and nontraditional students.
- Oversee the admissions process, ensuring efficiency, transparency, and a positive applicant experience.
- Implement continuous improvement initiatives using data insights to streamline workflows and reduce time-to-decision.
- Collaborate with Marketing to create compelling content and campaigns that resonate with prospective students.
- Manage departmental budgets and resources effectively.
- Recruit, train, and mentor admissions staff, fostering a culture of accountability, innovation, and professional growth.
- Set clear performance metrics and monitor progress toward individual and team goals.
- Ensure staff are informed of evolving state, federal, and accreditation requirements.
Collaboration & Institutional Engagement:
- Work closely with Advising, Bursar and Financial Aid to align enrollment strategies with retention and revenue goals.
- Collaborate with Marketing and Academic Affairs on the execution of a cohesive marketing plan for new and current programs.
- Represent the College at conferences, professional associations, and community events to enhance visibility and reputation.
- Serve on committees and contribute to cross-functional initiatives that advance institutional priorities.
Minimum Qualifications:
Incumbents must possess proven ability to effectively work with a diverse set of faculty, staff, and students. They are expected to have excellent oral and written communication skills along with strong information technology literacy skills. Incumbents are required to have demonstrated advanced knowledge and abilities in the following:- Master's degree from an accredited institution.
- 5 to 10 years of progressive experience in admissions, enrollment management, or related fields.
- Proficiency in CRM systems, data analytics tools, and digital marketing platforms.
- Ability to travel and work evenings/weekends as needed.
- Onsite presence is essential to this role.
Preferred Qualifications:
Preferred candidates for the position will additionally possess the following:
- Master’s degree in a related field.
- 2 years of online education experience.
Work Environment:
The incumbent typically performs work in the offices of the College’s headquarters located at 185 Main Street, New Britain, Connecticut. The work does not, normally, involve any significant physical effort. The incumbent may travel to public sites to make presentations as well as travel to national or regional meetings and conferences.Salary Range:
The salary range for this position is $94,873 - $128,756 and while experience and qualifications are considered, candidates will start at the minimum of the salary range. The position also comes with excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate’s qualifications such as education and job-related experience, and internal equity.We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable.
Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume. Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.For more information or to apply via our website at www.ct.edu/hr/jobs.
Selection Procedure:
Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.Clery Act:
Attached is Charter Oak's Annual Security Report to comply with the requirement of the Clery Act which outlines several administrative items related to campus security. https://www.charteroak.edu/security
Continuing Notice of Nondiscrimination:
Charter Oak State College does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record.CHARTER OAK STATE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER.
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